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EMPRAOUTBOUND
EngineMethodDeliverabilityIntentReply agentAutomationsMonitored markets
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EMPRA

EMPRA

Outbound

RUN BY HUGO DUPONT & GEORGE LEVESON
LONDON

WHAT WE RUN

  • The engine
  • Deliverability
  • Intent signalling
  • Reply agent
  • Automations
  • Method
  • Monitored markets

FREE TOOLS

  • Grade my email
  • Deliverability test
  • SPF checker
  • DKIM checker
  • DMARC checker
  • Subject line tester
  • Spam checker

THE PLAYBOOK

  • Playbook overview
  • Subject lines
  • The ask
  • The sequence
  • Follow-ups
  • Identify your ICP
  • Infrastructure

COMPANY

  • Cold email agency
  • Agency shortlist
  • Agency vs DIY
  • Blog
  • About
  • Start a build

Every figure on this site is a count of work we have done. Pipeline and closed revenue are our clients’ results, and results vary. Replies are shown as they arrived, with senders blurred at source.

The follow-up

Follow up without begging.

Most follow-ups say “just following up” and die unread. Here is the rule ours obey, the spacing, and three templates — each one scored by the same machine we run on client copy, with the score printed next to it.

The one rule

A follow-up earns its place with a new fact.

The first email made a claim and asked a small question. If the follow-up merely points back at it, you have sent a reminder, and nobody replies to reminders. Every follow-up in a sequence we run carries something the last email did not have: a new researched fact, a named proof point, or the honest end of the conversation. The mechanical rules stay identical to the first touch — under five sentences, under forty words where possible, one researched detail, one ask with a yes or a no in it. Emails over five sentences convert about 30% worse in our corpus, measured across 32 client accounts, and that finding does not care whether the email is the first touch or the fourth.

The sequence

Three follow-ups. Then stop.

Follow-up one: the new fact

SEND: 2 TO 3 WORKING DAYS AFTER THE FIRST TOUCH · MACHINE SCORE 100/100

SUBJECT: {{competitor}} numbers

Hi {{firstName}}, Since my last note, {{competitor}} posted their Q3 numbers. Their outbound team is half your size and books twice the meetings. The difference is the sending system, not the people. Want the two-line breakdown? Best, George

It earns its place with information the first email did not have. Nothing here asks the reader to remember or re-read anything.

Follow-up two: the proof

SEND: 4 TO 5 WORKING DAYS LATER · MACHINE SCORE 100/100

SUBJECT: {{provenResult}} in 90 days

Hi {{firstName}}, {{similarCompany}} had the same gap last year. Ninety days of tested sends produced {{provenResult}}. I can send the exact sequence they used. Reply with one word and it is yours. Best, George

One named, checkable outcome and an ask that costs one word. The reply threshold is as low as it can physically go.

Follow-up three: the walk-away

SEND: A WEEK LATER. THEN STOP. · MACHINE SCORE 94/100

SUBJECT: closing your file

Hi {{firstName}}, I will stop here. If pipeline becomes the priority this quarter, the offer stands: we read your sequence and reply the same day, free. Either way, good luck with {{companyInitiative}}. Best, George

The walk-away converts because it is true. It states the standing offer once, wishes them well on something real, and leaves.

The autopsy

What “just following up” scores.

The follow-up most of the world sends, run through the same machine: 40/100. Zero researched fields, a meeting ask nothing has earned, and a sentence spent apologising for existing.

SUBJECT: quick question

Hi {{firstName}}, Just following up on my previous email in case it got buried. I know you are busy, but I would love to hop on a quick 15-minute call to explore synergies. Looking forward to hearing your thoughts! Best, George

SCORED 40/100 · “START OVER, KEEP THE FACT”

Grade your own follow-up

FREE · INSTANT · NOTHING STORED

Questions

The details.

How many follow-ups should I send on a cold email?

Three, after the first touch, and then stop. Each one must carry something new: a fact, a proof point, then the walk-away. Past that you are not following up, you are loitering, and loitering gets domains marked as spam.

How long should I wait before following up?

Two to three working days after the first email, four to five before the second follow-up, about a week before the walk-away. This is craft judgement, not a measured law: the real rule is that a follow-up sends when you have something new to say, never because a timer fired.

Should a follow-up be in the same thread or a new email?

Same thread for the first follow-up, so the context travels with it. Break the thread for the proof email if the subject line is doing new work. The walk-away goes back on the thread, because it is the end of a conversation, not the start of one.

Why is “just following up” bad?

Because it asks the reader to do your job. It carries no new information, it references an email they ignored, and it opens by apologising for existing. Our grader scores the classic version 40 out of 100, and the full teardown is on this page.

Do follow-ups actually get replies?

Yes — follow-ups earn a real share of replies, which is why the sequence exists at all. But the emails that earn them obey the same rules as the first touch: under five sentences, one researched fact, one small ask. A bad follow-up does not add replies, it subtracts trust.

If the sequence around your follow-ups is the real problem, that is what we do all day: we are a cold email agency and the first read is free, in writing, the same working day.